Job Description
The People Plugin is excited to partner with Love Athletica, a premium boutique Pilates brand dedicated to enhancing well-being through movement. With multiple studio locations across Victoria, South Australia, and the ACT, Love Athletica is known for its dynamic, supportive community and high-energy, results-driven workouts.
As the brand continues its exciting growth journey, they are now seeking a passionate Team Manager to take ownership of operations across their Adelaide studios. This is a pivotal role focused on ensuring team success, operational excellence, and an exceptional client experience. You’ll lead from the front recruiting, coaching, and inspiring your team, while making sure each studio operates seamlessly and reflects Love Athletica’s vibrant culture.
About the Role
Reporting to the National Operations Manager, the Team Manager will oversee a multi-site team across Adelaide. This includes full responsibility for recruitment, onboarding, rostering, and day-to-day operational management, as well as creating a strong sense of team culture and accountability. You’ll be a hands-on leader who thrives in a fast-paced environment, balancing commercial outcomes with people-focused leadership.
Pilates industry experience is highly desirable, as it will give you an immediate understanding of the Love Athletica training style, client expectations, and instructor dynamics. If you don’t have direct Pilates experience but have led teams in similar high-service environments, we still want to hear from you.
Key Responsibilities
- Leadership & Recruitment
- Lead, mentor, and inspire a multi-site team to deliver outstanding client experiences.
- Take ownership of end-to-end recruitment for Adelaide studios, attracting, interviewing, and onboarding top talent.
- Build and maintain a high performing team culture that embodies Love Athletica’s values.
- Operational Excellence
- Manage and optimise studio rosters, balancing business needs with team wellbeing.
- Ensure operational standards are met consistently across all Adelaide locations.
- Proactively identify and implement improvements to enhance efficiency and service delivery.
- Client Experience & Community Engagement
- Be a visible leader in the studios, building relationships with members and ensuring their experience is exceptional.
- Handle client feedback promptly and professionally, turning challenges into opportunities.
- Support community events and initiatives that strengthen local engagement.
- Collaboration & Business Alignment
- Partner with the National Operations Manager to ensure Adelaide operations align with overall business goals and KPIs.
- Work closely with instructors and other stakeholders to maintain a consistent brand experience.
- Support marketing campaigns and retention strategies in your region.
About You
- Proven experience managing multi-site teams, ideally in fitness, wellness, retail, or other service-led industries.
- Strong recruitment skills, including sourcing, interviewing, and onboarding.
- Confident in managing people performance, providing feedback, and developing team capability.
- Excellent organisational skills with the ability to juggle competing priorities in a fast-paced environment.
- Adaptable and proactive, with a genuine passion for team success and client satisfaction.
- Pilates or studio-based industry experience is highly desirable.
- Comfortable using operational tools such as MindBody, Asana, or similar.
Why Join Love Athletica?
- Competitive salary and benefits.
- Opportunity to shape and lead a growing team in a premium fitness brand.
- Supportive, collaborative culture that values both performance and wellbeing.
- Access to Love Athletica classes and wellness perks.
How to Apply
If you’re a people-focused leader with strong recruitment skills and a passion for health, fitness, and community, we’d love to hear from you. Apply now or contact Xanthe Madgwick at xanthe@thepeopleplugin.com for more information.