The People Plugin is proud to be partnering with Undeniable Mentoring, a fast-growing business education and mentoring company, to recruit a GoHighLevel & AI Automation Specialist.

Founded by Rhys Livingstone, Undeniable Mentoring works with ambitious business owners and operators, helping them build stronger businesses through clear strategy, commercial thinking, leadership discipline and practical execution. With strong growth underway and a significant year ahead, this is an exciting opportunity to join the business and work directly alongside the CEO.

About the Role

Reporting to the CEO, the GoHighLevel & AI Automation Specialist will be responsible for building, maintaining and optimising the technical infrastructure that powers Undeniable Mentoring and supports its clients.

This role will own and optimise the internal GoHighLevel account, build automations across Zapier and native platform tools, support client CRM setup and onboarding, create landing pages and email flows, and develop dashboards that provide clear visibility across business performance.

You will also be expected to use Claude and Claude Code to build, improve and troubleshoot repeatable systems, automations, scripts and technical workflows that create leverage across the business and client base.

This is not a traditional developer role. It is a hands-on systems, automation and client-facing technical role for someone who can connect tools, build repeatable processes, improve operational flow and translate technical concepts into simple, actionable steps for clients.

You will be working across both internal business systems and client-facing support, helping clients understand and implement their own CRM and broader tech stack.

Key Focus Areas

GoHighLevel & CRM Management

• Own and optimise Undeniable Mentoring’s internal GoHighLevel account.
• Ensure pipelines, tags, triggers, workflows and automations are set up correctly and running efficiently.
• Support clients with GoHighLevel CRM setup, onboarding and implementation.
• Help clients understand how to use their CRM effectively and confidently.
• Maintain clean, accurate and reliable CRM structures across internal and client systems.

Automation & Integration

• Build and maintain automations using Zapier and native platform tools.
• Connect systems to improve data flow and reduce manual work.
• Identify recurring technical tasks and automate them wherever possible.
• Troubleshoot broken automations quickly and calmly.
• Build scalable, reliable processes that support business growth.

AI Process Engineering & Claude Code

• Use Claude and Claude Code to build repeatable processes, improve technical workflows and create scalable operational leverage.
• Apply AI to support automation design, workflow documentation, troubleshooting, system improvements and technical problem-solving.
• Use coding capability where required to extend the functionality of tools, connect systems and solve problems that cannot be handled through standard no-code automation alone.
• Identify opportunities to reduce manual work through AI-enabled systems, scripts, templates and reusable processes.
• Stay proactive in testing new AI tools, technical workflows and ways of working that improve speed, accuracy and scalability.

Landing Pages, Email Flows & Digital Assets

• Build, test and deploy landing pages.
• Set up and optimise email marketing flows and automation sequences.
• Support the creation and automation of static ad assets.
• Ensure digital assets are built with attention to detail, functionality and conversion in mind.

Dashboards & Reporting

• Build and maintain dashboards that track key business and client performance metrics.
• Provide clear visibility into outcomes, activity and operational performance.
• Ensure reporting is accurate, useful and easy to interpret.
• Help leadership and clients make better decisions through clear data and system visibility.

Client-Facing Technical Support

• Act as the technical lead for client onboarding and CRM setup.
• Join client calls to guide them through systems, automations and tech stack implementation.
• Translate technical concepts into clear, simple and practical steps.
• Build confidence with clients through patience, clarity and strong problem-solving.
• Represent Undeniable Mentoring with professionalism, confidence and care.

About You

You are a highly capable GoHighLevel, automation and AI specialist who enjoys building order out of chaos.

You are technically strong, but also highly people-focused. You can build workflows, fix broken systems, think through process improvements and explain technical concepts to non-technical clients without overcomplicating things.

You bring:

• Proven experience working with GoHighLevel, ideally at scale
• Strong experience building automations using Zapier and native platform tools
• Strong working knowledge of Claude and Claude Code, with the ability to use AI to build, troubleshoot and improve automations, workflows and technical systems.
• Practical coding capability or strong technical problem-solving ability, particularly where custom scripts, integrations or workflow logic are required.
• Experience setting up landing pages, email flows, workflows and digital funnels
• Experience building dashboards or reporting systems
• Strong written and verbal communication skills
• The ability to explain technical processes clearly to non-technical clients
• Strong problem-solving skills and composure when systems break
• High attention to detail and strong follow-through
• A proactive, autonomous and outcomes-focused working style
• High levels of discretion, professionalism and reliability
• Experience in a client-facing environment, business coaching, education, professional services, digital marketing, funnels, CRM implementation or fast-growing founder-led businesses would be highly regarded.

Why Join Undeniable Mentoring?

Undeniable Mentoring is a fast-growing business education and mentoring company helping founders and business owners scale through practical strategy, systems, workshops and high-performance execution.

The business has strong momentum, with significant growth ahead and a culture built around speed, ownership, character and excellence. This is an environment for people who want to work hard, learn quickly and be surrounded by high standards.

The team operates with pace and accountability, while giving people the opportunity to build real functional knowledge, take ownership of outcomes and be recognised based on results. For the right person, Undeniable Mentoring offers exposure to a high-growth business, direct learning from experienced operators and the chance to be part of something being built with ambition.

The Values You’ll Work By

Undeniable Mentoring’s values are not just words on a wall. They guide how the team makes decisions, communicates, solves problems and measures performance.

Speed is King
Time kills momentum. The team moves with urgency, clarity and precision because slow decisions often cost more than fast mistakes. This means taking action quickly, communicating clearly, following through without needing to be chased and removing bottlenecks before they slow the business down. The right person will be energised by pace and comfortable making progress without overcomplicating decisions.

Character is Currency
Trust is built through every interaction. Integrity, discretion and reliability are critical in a business where people work closely with clients, sensitive information and high-value relationships. This means doing what you say you will do, owning outcomes, communicating honestly and acting in a way that protects the reputation of the business, clients and team.

Relentless Excellence
Good enough is not the standard. The team cares about the details because small details compound into stronger outcomes for the business and its clients. This means preparing properly, checking your work, taking feedback seriously, improving processes and consistently looking for ways to raise the standard.

How You’ll Benefit

• Work directly with the CEO in a fast-growing business education and mentoring company
• Support workshops, including the last weekend of each month, and play a key role in client experience
• Access to a company gym
• On-site office environment, with a hybrid working model
• Opportunity to grow quickly in capability, responsibility and commercial understanding
• Be part of a culture that works hard, moves quickly and recognises people based on outcomes

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion.

Contact Xanthe at xanthe@thepeopleplugin.com with any questions.

The People Plugin is proud to be partnering with The Source, a South Australian luxury bathroomware, kitchen and homewares business, to recruit a talented Selections Consultant.

Based in a modern appointment-only showroom in Stepney, The Source has built a strong reputation for exceptional client experiences, premium product knowledge and trusted relationships across South Australia’s building, design and architecture community.

With a curated range of leading local and international brands, The Source supports clients through the product selection process across bathroom, kitchen, laundry and homeware projects, helping bring beautiful spaces to life through expert advice, considered selections and high-quality service.

About the Role

Reporting into the leadership team, the Selections Consultant will be the face of The Source for clients, builders, designers and architects.

This role is responsible for running end-to-end client selections and showroom appointments, guiding clients through product options, preparing accurate quotes and supporting a seamless experience from initial consultation through to final sign-off.

This is not a purely transactional sales role. It is a relationship-led, client-facing position that requires strong product knowledge, attention to detail and the ability to create a premium experience for every client and trade partner.

You will work closely with clients, builders, designers, architects, suppliers and the internal team to ensure each project is handled with care, accuracy and professionalism.

Key Focus Areas

Client Selections & Experience

• Run end-to-end client selections and showroom appointments.
• Guide clients through bathroomware, kitchen, laundry and homeware product options.
• Provide considered product advice based on project needs, style, budget and timelines.
• Create a premium showroom experience that reflects The Source brand.
• Support clients from initial consultation through to final selection and sign-off.
• Build trust through strong communication, attention to detail and follow-through.

Relationship & Trade Partner Management

• Build and maintain strong relationships with builders, designers, architects and trade partners.
• Act as a trusted point of contact throughout the selections process.
• Communicate clearly with trade partners to ensure project requirements, timelines and expectations are understood.
• Represent The Source with professionalism, warmth and product expertise.
• Contribute to long-term relationships by delivering a consistently high standard of service.

Quoting & Project Administration

• Prepare accurate quotes, estimates and supporting documentation.
• Keep client and project information up to date across internal systems.
• Follow up on selections, pricing, product availability and project details.
• Coordinate with suppliers and internal team members to ensure information is accurate and timely.
• Manage multiple clients, selections and project priorities without losing attention to detail.
• Support smooth handover and follow-through from consultation to completion.

Product Knowledge & Showroom Standards

• Develop and maintain strong knowledge across The Source’s product range.
• Stay across new products, finishes, suppliers and relevant industry trends.
• Ensure product recommendations are practical, considered and aligned to client needs.
• Contribute positively to the showroom environment and client experience.
• Bring energy, professionalism and care to every interaction.

About You

You are a confident, client-focused Selections Consultant, showroom specialist or sales professional with experience across bathroomware, plumbing, construction products, interiors, design or a related trade product environment.

You enjoy working with people, understand the importance of detail and take pride in creating a premium client experience. You are commercially aware, relationship-driven and comfortable managing multiple projects and priorities at once.

You bring:

• Experience in bathroomware, plumbing, interiors, construction products or a related trade environment
• Strong client-facing sales or consultative customer experience capability
• Confidence guiding clients through product selections and project decisions
• Strong attention to detail across quoting, documentation and follow-up
• Excellent communication and relationship-building skills
• The ability to work with builders, designers, architects, clients and suppliers
• A genuine interest in product, interiors, design and the residential construction process
• Strong organisation skills and the ability to manage multiple priorities
• Confidence using technology, CRM, quoting or project management systems
• A proactive, collaborative and positive approach
• Experience in selections, showroom consulting, bathroomware, plumbing supplies, building products, interior design, homewares or residential construction will be highly regarded.

Why Join The Source?

The Source is a family-run, fast-growing South Australian business with a strong reputation in the luxury kitchen and bathroomware space.

The team is young, energetic and passionate about creating an exceptional client experience. This is an environment where people are trusted, supported and encouraged to grow with the business as it continues to scale.

You will be joining a business that values people, product knowledge, quality service and long-term relationships with clients, suppliers and trade partners.

How You’ll Benefit

• Join a respected South Australian luxury bathroomware, kitchen and homewares business
• Work from a modern showroom in Stepney
• Be part of a young, energetic and growing team
• Work with beautiful, premium products and leading brands
• Build relationships with clients, builders, designers and architects
• Develop strong product and industry knowledge
• Enjoy a generous base salary and performance bonus opportunity
• Access potential travel opportunities as the business continues to grow

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion.

Contact Xanthe at xanthe@thepeopleplugin.com with any questions.

The People Plugin is proud to be partnering with Undeniable Mentoring, a high-performance business mentoring company, to recruit a talented Executive Assistant to the CEO.

Founded by Rhys Livingstone, Undeniable Mentoring works with ambitious business owners and operators, helping them build stronger businesses through clear strategy, commercial thinking, leadership discipline and practical execution. With strong growth underway and a significant year ahead, this is an exciting opportunity to join the business and work directly alongside the CEO.

About the Role

Reporting directly to the CEO, the Executive Assistant will play a critical role in protecting the CEO’s time, improving operational flow and ensuring the business continues to move with speed, clarity and precision.

This is not a traditional calendar management role. This is a high-trust, high-accountability position for someone who can anticipate needs, remove friction, manage competing priorities and create structure around a fast-moving founder.

You will support the CEO across diary and time management, meeting preparation, communication flow, workshop coordination, client network support, systems improvement and high-priority project execution.

A key part of the role will be supporting Undeniable Mentoring’s workshops and events. You will be involved in the preparation, coordination and on-the-ground delivery of workshops, ensuring materials, venues, communications, logistics and client experience are managed to a high standard.

This role will suit someone who is highly organised, people-focused, commercially aware and comfortable operating in a fast-paced environment where standards are high and expectations are clear.

Key Focus Areas

Executive Support & Time Protection

• Protect and manage the CEO’s calendar, ensuring time is used intentionally and effectively.
• Coordinate meetings, calls and priorities in a way that supports focus, decision-making and business momentum.
• Prepare the CEO for meetings with the right context, information and next steps.
• Filter incoming communication and ensure only relevant, actionable information reaches the CEO.

Operational Coordination & Systems

• Create order, structure and repeatable systems across recurring administrative and operational tasks.
• Identify friction points and proactively improve processes before they slow the business down.
• Support internal systems, workflows and tools to ensure the CEO and broader business are operating efficiently.
• Use AI tools, including platforms such as Claude, to improve workflow, communication, documentation and execution.

Workshop & Event Support

• Coordinate the end-to-end logistics of workshops and live sessions, including venues, materials, preparation, stock, run sheets and attendee experience.
• Act as a front-facing representative of the business during workshops and events.
• Ensure all workshop details are handled before, during and after each session.
• Support the delivery of a premium client experience across all in-person touchpoints.

Client & Stakeholder Communication

• Support communication with clients across the Undeniable Mentoring network.
• Ensure clients are kept updated with relevant information, schedule changes, event details and program communications.
• Build strong relationships with clients, suppliers, venues and internal stakeholders.
• Represent the CEO and business with professionalism, discretion and confidence.

Project Support & Execution

• Take ownership of high-priority projects and tasks on behalf of the CEO.
• Follow through on actions, deadlines and deliverables without needing constant direction.
• Anticipate what needs to happen next and take initiative to keep things moving.
• Support the CEO with ad hoc commercial, operational and administrative priorities as the business continues to scale.

About You

You are a highly capable Executive Assistant or senior support professional who understands that great executive support is about leverage, not just administration.

You are calm under pressure, highly organised, commercially aware and confident communicating with a wide range of people. You enjoy being close to the action and are comfortable supporting a founder who operates at pace.

You bring:

• 3+ years’ experience supporting a CEO, founder, executive or senior leader in a fast-paced environment
• Strong calendar, diary and time management capability
• Excellent written and verbal communication skills
• Strong emotional intelligence and the ability to read people, situations and priorities quickly
• Experience coordinating events, workshops, client sessions or high-touch in-person experiences
• A people-first approach, with confidence engaging with clients, suppliers and stakeholders
• Strong systems thinking, with the ability to improve processes, create structure and reduce friction
• Confidence using technology and AI tools to improve efficiency and quality of output
• High levels of discretion, professionalism and reliability
• A proactive mindset and the ability to work autonomously without needing handholding
• Experience in events, workshops, professional services, education, coaching, mentoring, business programs or client-facing environments would be highly regarded, but is not essential.

Why Join Undeniable Mentoring?

Undeniable Mentoring is a fast-growing business education and mentoring company helping founders and business owners scale through practical strategy, systems, workshops and high-performance execution.

The business has strong momentum, with significant growth ahead and a culture built around speed, ownership, character and excellence. This is an environment for people who want to work hard, learn quickly and be surrounded by high standards.

The team operates with pace and accountability, while giving people the opportunity to build real functional knowledge, take ownership of outcomes and be recognised based on results. For the right person, Undeniable Mentoring offers exposure to a high-growth business, direct learning from experienced operators and the chance to be part of something being built with ambition.

The Values You’ll Work By

Undeniable Mentoring’s values are not just words on a wall. They guide how the team makes decisions, communicates, solves problems and measures performance.

Speed is King
Time kills momentum. The team moves with urgency, clarity and precision because slow decisions often cost more than fast mistakes. This means taking action quickly, communicating clearly, following through without needing to be chased and removing bottlenecks before they slow the business down. The right person will be energised by pace and comfortable making progress without overcomplicating decisions.

Character is Currency
Trust is built through every interaction. Integrity, discretion and reliability are critical in a business where people work closely with clients, sensitive information and high-value relationships. This means doing what you say you will do, owning outcomes, communicating honestly and acting in a way that protects the reputation of the business, clients and team.

Relentless Excellence
Good enough is not the standard. The team cares about the details because small details compound into stronger outcomes for the business and its clients. This means preparing properly, checking your work, taking feedback seriously, improving processes and consistently looking for ways to raise the standard.

How You’ll Benefit

• Work directly with the CEO in a fast-growing business education and mentoring company
• Support workshops, including the last weekend of each month, and play a key role in client experience
• Access to a company gym
• On-site office environment, with a hybrid working model
• Opportunity to grow quickly in capability, responsibility and commercial understanding
• Be part of a culture that works hard, moves quickly and recognises people based on outcomes

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion.

Contact Xanthe at xanthe@thepeopleplugin.com with any questions.

The People Plugin is proud to be partnering with Stamping Ground Agency, a highly connected boutique communications, publicity, talent and marketing agency, to recruit a talented Commercial Director / Commercial Manager for an exciting new next phase of its growth. 

Stamping Ground works across sport, lifestyle, entertainment, health, community and major events, developing high-impact campaigns that help brands and organisations build profile and connect with audiences in meaningful ways.

Stamping Ground Agency is  launching a boutique, commercially led talent division, to continue the great work the agency has achieved in the sports ecosystem,by representing athletes and media talent with a PR led approach to build talent profile and commercial viability.

This is a rare opportunity to join at the ground level of a new division with strong foundations, established networks and significant growth potential.

About the Role

Reporting directly to the Founder and Director of Stamping Ground Agency the Commercial Director / Commercial Manager will play a central role in building the commercial function of Stamping Talent.

This role is less about day-to-day talent management and more about commercial strategy, business development, brand partnerships, sponsorships, ambassador opportunities and revenue generation.

You will be responsible for identifying where commercial opportunities sit, opening doors with brands and agencies, positioning talent in a commercially compelling way, building and managing a strong pipeline of opportunities and converting relationships into meaningful partnerships.

This is a role for someone who is highly connected, commercially sharp, entrepreneurial and excited by the opportunity to help build something while closing deals.

Key Responsibilities

Commercial Strategy & Revenue Growth

• Develop and drive the commercial strategy for Stamping Ground Talent division
• Build and manage a strong pipeline of brand, sponsorship, ambassador and campaign opportunities.
• Lead outbound prospecting from systems and process through to execution.
• Convert leads, relationships and market opportunities into commercial deals.
• Develop pricing, proposal structures, commission models and partnership packages.
• Lead commercial conversations from introduction through to negotiation and close.
• Help build a strong and sustainable commercial model for the business.

Brand & Agency Relationships

• Open doors with senior decision-makers across brands, agencies, rights holders and corporate networks.
• Build relationships with CMOs, CEOs, Marketing Directors, Brand Managers and Sponsorship Leads.
• Represent Stamping Ground in market with professionalism, confidence and commercial authority.
• Position Stamping Ground as a premium and commercially effective talent agency.

Talent Commercialisation

• Work with the Founder to identify commercial opportunities for athletes and media personalities.
• Assess talent based on brand fit, commercial potential, audience, profile, values and marketability.
• Shape commercial strategy and positioning for individual talent.
• Match talent with relevant brands, campaigns, events and content opportunities.
• Ensure opportunities align with the talent’s values, profile and long-term career direction.

Market Intelligence & Partnerships

• Stay across trends in sport, media, talent, sponsorship, brand partnerships and athlete commercialisation.
• Understand what brands are buying, where budgets are sitting and what types of talent partnerships are gaining traction.
• Provide insights into pricing, market appetite, category opportunities and emerging commercial trends.
• Build strategic alliances with player managers, sports organisations, media networks and talent pathways.

Internal Collaboration

• Work closely with the Stamping Ground team across PR, media, events, content and campaign delivery.
• Ensure commercial opportunities are supported by strong publicity, storytelling and campaign execution where relevant.
• Help create a seamless connection between talent, brands, media and audience outcomes.
• Contribute to the growth, culture and commercial direction of the business.

About You

You are commercially driven, well connected and confident operating at a senior level.

You understand sport, media, brands and talent, but most importantly, you know how to create commercial opportunity. You are comfortable picking up the phone, opening doors, building trust quickly and converting conversations into meaningful partnerships.

You bring:

• 5 to 8+ years’ experience in commercial partnerships, sponsorship, talent, media, sport, brand marketing, agency, events or entertainment.
• Proven experience generating revenue and closing commercial deals.
• Strong experience in setting up and managing an effective CRM
• A strong network across Australian brands, agencies, corporate decision-makers and commercial partners.
• Strong understanding of talent partnerships, ambassador programs, sponsorship, content and brand campaigns.
• Excellent communication, presentation and negotiation skills.
• Confidence working with senior stakeholders and decision-makers.
• Strong commercial acumen and an outcome-focused mindset.
• The ability to work autonomously in a fast-moving, founder-led environment.
• An entrepreneurial approach and genuine excitement for building something from the ground up.
• High levels of professionalism, discretion and relationship management.

Why Join Stamping Ground?

This is a unique opportunity to help build a new talent division from the beginning, backed by an established communications and publicity business with strong networks, market credibility and commercial momentum.

You will have the opportunity to play a defining role in shaping the business, building its commercial model, securing foundation partnerships and helping establish Stamping Ground as one of Australia’s most effective boutique talent agencies.

This role offers the chance to work across sport, media, brands, events, content and publicity, with the ability to create real commercial value for both talent and partners.

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion. Contact Xanthe at xanthe@thepeopleplugin.com with any questions.

The People Plugin is proud to be partnering with Crop Shop Boutique (CSB), a high-growth Australian e-commerce brand redefining athleisure, to recruit a talented Loyalty Performance Manager.

Founded in 2019 by Rachel Dillon, CSB blends style, function and confidence in every piece, with a mission to empower women worldwide. CSB is built for the active woman, elevated yet effortless, functional yet comfortable, and continues to scale globally with its mantra at the heart of everything it creates: wear with confidence.

About the Role

Reporting to the Senior Performance Marketing Manager, the Loyalty Performance Manager will be responsible for driving the performance, engagement and commercial impact of CSB’s loyalty program and member ecosystem.

This role has been created to give loyalty the dedicated focus it deserves. You will own the strategy, execution and optimisation of loyalty initiatives across member engagement, lifecycle journeys, CRM communications, activations, offers and community moments.

This is not a purely CRM coordination role. It is about treating loyalty as a meaningful commercial and brand growth lever, driving repeat purchase, customer lifetime value, retention and deeper community connection.

You will work cross-functionally across Performance, CRM, Brand, Merchandise and Customer Experience to ensure loyalty is embedded across the full customer journey, not just through email sends or points-based rewards.

Key Focus Areas

Loyalty Strategy & Growth

• Own and optimise CSB’s loyalty program strategy, with a focus on member acquisition, engagement, retention, repeat purchase and customer lifetime value.
• Identify opportunities to evolve the loyalty offering, improve participation and strengthen the overall member value proposition.

Member Engagement & Community

• Develop member engagement strategies that build customer connection, advocacy and brand affinity.
• Create loyalty-led moments across digital and physical touchpoints, including VIP initiatives, exclusive access, activations and community experiences.

Loyalty Communications & CRM

• Own loyalty communications across key lifecycle stages, including onboarding, engagement, VIP retention and reactivation.
• Work closely with the CRM Lead to ensure loyalty messaging is segmented, relevant and aligned with broader brand and lifecycle communications.

Offers, Activations & Events

• Plan and execute loyalty-led promotional offers, member activations and engagement initiatives aligned to key trading and brand moments.
• Partner with Brand, Merchandise and Customer Experience teams to deliver member-first experiences that drive both engagement and commercial outcomes.

Performance & Commercial Thinking

• Monitor loyalty performance across key metrics including loyalty revenue contribution, repeat purchase, redemption, retention and LTV.
• Use data, customer insights and testing to refine strategy, improve campaign performance and identify scalable growth opportunities.

Cross-Functional Delivery

• Project manage loyalty initiatives across internal teams and external platforms.
• Ensure loyalty is embedded across campaigns, launches, brand moments and customer touchpoints in a way that feels connected and commercially meaningful.

About You

You are a commercially minded loyalty, CRM or customer engagement specialist who understands how to turn customer connection into repeat purchase, advocacy and long-term brand value.

You bring:

• 4 to 7 + years’ experience in loyalty, CRM, retention, customer engagement or lifecycle marketing, ideally within e-commerce, DTC, retail, fashion, beauty or lifestyle brands
• Strong understanding of loyalty programs, customer segmentation and lifecycle communications
• Experience working with CRM, loyalty or customer engagement platforms
• A data-led approach, with the ability to interpret performance and turn insights into action
• Strong project management capability across campaigns, activations and cross-functional initiatives
• The ability to balance commercial outcomes with brand experience and community connection
• Strong communication and stakeholder management skills
• A proactive, innovative mindset and genuine interest in building loyalty programs that go beyond points and email sends

Loyalty experience is highly preferred, however strong CRM or retention experience with a genuine passion for loyalty and customer engagement will also be considered.

Why Join Crop Shop Boutique?

This is an opportunity to join one of Australia’s fastest-growing e-commerce brands and play a key role in elevating CSB’s loyalty program into a true growth and community engine.

You will have the opportunity to take ownership of loyalty as its own dedicated function, helping shape how CSB rewards, engages and grows its member community through smarter strategy, better data, stronger activations and more meaningful customer experiences.

How You’ll Benefit

• Be part of CSB’s mission to empower women globally to feel confident and comfortable, CSB style
• Continued career growth with limitless opportunities
• Hybrid working arrangements, including a balance of WFH and office days
• Access to CSB’s generous Parental Package with extended leave options for both parents
• Full access to a state-of-the-art gym at CSB HQ
• A competitive flexible working policy
• Generous staff discounts and regular access to free samples
• An exciting team engagement calendar filled with initiatives and activities

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion. Contact Xanthe at xanthe@thepeopleplugin.com with any questions. 

The People Plugin is proud to be partnering with Crop Shop Boutique (CSB), a high-growth Australian e-commerce brand redefining athleisure, to recruit a talented Senior Performance Marketing Manager.

Founded in 2019 by Rachel Dillon, CSB blends style, function and confidence in every piece, with a mission to empower women worldwide. CSB is built for the active woman, elevated yet effortless, functional yet comfortable, and continues to scale globally with its mantra at the heart of everything it creates: wear with confidence.

About the Role

Reporting into the CEO, the Senior Performance Marketing Manager will play a critical role in driving CSB’s customer acquisition, lifecycle performance and marketing ROI.

This is a broad and highly commercial role, responsible for leading CSB’s global performance marketing ecosystem across paid media, SEO, CRM, lifecycle, promotional trading levers and emerging growth channels, including TikTok Shop.

You will work closely with agency partners, internal specialists and cross-functional teams across eCommerce, Brand, Merchandise, CRM, Loyalty and Product to ensure marketing activity is aligned to commercial goals, trading priorities and customer growth.

This role is not purely channel management. It is about owning growth levers end-to-end, understanding what is driving business performance, and bringing structure, insight and commercial thinking to every marketing decision.

Key Focus Areas

Performance Marketing & Acquisition

• Lead CSB’s global performance marketing strategy across paid media, SEO, lifecycle and growth channels.
• Manage agency partners across Meta, Google, TikTok and emerging platforms, ensuring clear accountability to commercial targets.

Commercial Growth & Marketing ROI

• Own performance marketing budgets, forecasting and investment decisions across acquisition and retention.
• Use data to optimise CAC, ROAS, MER, contribution margin and profitable growth.

Go-To-Market & Trading Alignment

• Partner with Merchandise, Brand, Product and eCommerce teams to ensure the GTM calendar supports trading and revenue goals.
• Review product drops, offers, promotions and discounting activity to understand impact on performance, margin and customer behaviour.

SEO & Organic Growth

• Manage CSB’s SEO strategy through agency relationships and internal collaboration.
• Partner with eCommerce and Content teams to improve site performance, organic discoverability and revenue contribution.

CRM, Loyalty & Retention

• Oversee lifecycle performance across CRM, loyalty and customer segmentation, working closely with the CRM Lead and Loyalty Performance Manager.
• Understand how retention, repeat purchase and customer lifetime value influence broader business performance.

Data, Insights & Reporting

• Translate marketing performance data into clear commercial insights and recommendations.
• Build strong reporting rhythms across acquisition, retention, trading and channel performance.

TikTok Shop & Emerging Channels

• Lead the growth strategy for TikTok Shop, including launch, optimisation and ongoing performance.
• Work across creators, affiliates, merchandise and content to scale new customer acquisition and revenue.

Team & Agency Leadership

• Lead and develop a growing performance marketing team, with two direct reports and future team growth.
• Establish clear expectations, workflows and accountability across internal team members and agency partners.

About You

You are a commercially minded performance marketing leader with strong e-commerce experience and the ability to connect marketing activity to business outcomes.

You bring:

• 6 to 9+ years’ experience in performance marketing, ideally within e-commerce, DTC, fashion, activewear, beauty or consumer-led brands
• Strong understanding of paid media, SEO, CRM, lifecycle marketing and customer acquisition
• Experience managing agency partners and holding them accountable to commercial outcomes
• Strong commercial acumen, with the ability to link marketing investment to profit, revenue and growth outcomes
• Confidence working with performance metrics, dashboards, forecasting and customer insights
• Experience working closely with Merchandise, Brand, Product, eCommerce and CRM teams
• A strong understanding of GTM calendars, product launches, promotional strategy and trading dynamics
• A data-led mindset with the ability to ask the right questions and turn insights into action
• Leadership experience, with the ability to support, develop and drive performance across a small team

Experience in e-commerce is highly important for this role. We are looking for someone who understands product-led trading environments, customer acquisition, lifecycle performance and the pace of a growing DTC brand.

Why Join Crop Shop Boutique?

This is an opportunity to join one of Australia’s fastest-growing e-commerce brands and play a key role in shaping the next phase of CSB’s growth.

You will step into a high-impact role with strong visibility across the business, owning the marketing levers that influence acquisition, retention, revenue and profitability.

This role is ideal for someone who is commercially sharp, deeply curious about performance, and excited by the opportunity to scale a global brand through smart, data-led marketing.

How You’ll Benefit

• Be part of CSB’s mission to empower women globally to feel confident and comfortable, CSB style
• Continued career growth with limitless opportunities
• Hybrid working arrangements, including a balance of WFH and office days
• Access to CSB’s generous Parental Package with extended leave options for both parents
• Full access to a state-of-the-art gym at CSB HQ
• A competitive flexible working policy
• Generous staff discounts and regular access to free samples
• An exciting team engagement calendar filled with initiatives and activities

How to Apply

If this sounds aligned to your experience and future career goals, we’d love to connect. Please submit your resume or reach out for a confidential discussion. Contact Xanthe at xanthe@thepeopleplugin.com with any questions. 

The People Plugin is proud to be partnering with PixelForce, an award-winning app development agency behind SWEAT (the world's #1 fitness app) and other multi-million dollar success stories based in Adelaide, to find an exceptional Senior Technical Lead & Manager.

This role sits at the intersection of business analysis and quality assurance — perfect for someone who thrives on translating complex business goals into crystal-clear documentation and then ensuring flawless delivery through robust testing practices.

You’ll work directly with PixelForce’s CEO and Engineering Manager, bridging strategy and execution across world-class mobile and web app projects. If you're detail-obsessed, love building systems that scale, and want to be part of a high-performance agency pushing global standards — we’d love to hear from you.

About the Role
The Senior Technical Lead & Manager is a critical leadership position at PixelForce. This role combines hands-on technical depth with strategic leadership, serving as the CTO’s primary partner in driving AI-powered engineering transformation. You will lead a team of Technical Leads and Cloud DevOps Engineers, embedding AI-first practices across the engineering function to improve development speed, delivery quality, and scalability.

You’ll provide high-level technical direction across 10–15 concurrent projects, champion smart engineering practices, and ensure infrastructure is secure, reliable, and cost-optimised. Beyond technical leadership, you’ll play a pivotal role in building capability across the team, mentoring, coaching, and embedding AI-powered approaches that keep PixelForce at the cutting edge.

This is a role for someone who thrives at the intersection of innovation and execution: you’ll shape the future of engineering at PixelForce while ensuring our clients’ projects are delivered to the highest standards today.

Key Responsibilities

• AI Engineering Leadership: Champion the adoption of AI tools and practices that improve coding, testing, debugging, and project delivery outcomes.
• Strategic Technical Leadership: Provide high-level technical direction across multiple concurrent projects, ensuring scalability, reliability, and quality.
• Infrastructure & Architecture: Design, implement, and oversee modern cloud-based solutions with AI-driven optimisation for speed, cost, and performance.
• Team Leadership & Development: Lead and mentor a high-performing technical team, embedding AI-first skills, fostering innovation, and driving professional growth.
• Project Excellence: Ensure superior technical outcomes, leveraging AI-enabled tools to accelerate development, resolve complex issues, and maintain world-class standards.
• Partnership with the CTO: Translate strategic goals into execution, ensuring that AI enablement and smart engineering practices are deeply embedded across PixelForce.

About You
You are a senior technical leader with a strong track record in software engineering, solutions architecture, and AI-powered innovation. With 10+ years of development experience (including deep expertise in Ruby on Rails) and at least 5 years in senior technical leadership roles, you bring the ability to scale systems, lead teams, and deliver outstanding results in high-growth environments.

• You’re an AI engineering pioneer, with practical experience embedding AI tools into workflows to enhance speed, quality, and innovation.
• You’re a technical authority, with expertise across Ruby on Rails, cloud platforms (AWS preferred), DevOps, and modern infrastructure.
• You’re a strategic thinker, able to translate big-picture goals into technical initiatives that drive measurable outcomes.
• You’re a team builder and mentor, passionate about developing others and creating a culture of innovation and excellence.
• You’re a multi-project orchestrator, confident in navigating complex, concurrent priorities while maintaining high standards of delivery.

Why Join PixelForce?
PixelForce is a South Australian success story that values collaboration, integrity, and innovation. As part of this dynamic team, you’ll have the opportunity to work with like-minded professionals, directly impact businesses that scale from startup to multi-million dollar exits, and grow your career in a forward-thinking environment.

How to Apply:
Applying is simple. Submit your resume along with a cover letter. We’re eager to hear from you and look forward to learning how you can contribute to this exciting new venture.
Please contact Xanthe at xanthe@thepeopleplugin.com for more information.