About Us

The People Plugin is excited to partner with Crop Shop Boutique (CSB), a rapidly expanding Australian e-commerce brand that has taken the athleisure world by storm since its founding in 2019 by Rachel Dillon. CSB was created to provide women worldwide with stylish, functional, and confidence-boosting active wear, empowering a global community both inside and outside the gym. At the heart of CSB is a high-performing team driven by values of inclusivity, creativity, empowerment, and respect. CSB remains committed to continuous learning and development, ensuring CSB's success. Now a leader in the Australian athleisure space, CSB is set on expanding its global footprint, and seeking a Head of Business to play a critical role in guiding our mission forward.

About the Role

The Head of Brand role is to act as custodian of CSB’s brand by managing the continuous evolution of how we appear in the market through all visual and experiential touch points with the customer. A dynamic role that works to shape the heritage of the brand as well as the history and culture of active wear, positioning CSB as the leader in this space. From ideation to overseeing final execution, the HoB brings to life the Founder’s vision, identifying trends and brand moments in local and international markets in line with the CSB core values and vision.

Key Responsibilities

• Develop and execute creative campaign strategies that embody CSB values, align with the Founder’s vision, and educate customers on product benefits.
• Concept and sign off on creative campaigns, ensuring clear objectives and strong visual storytelling.
• Maintain and evolve Brand Guidelines to reflect CSB’s aesthetic and market trends.
• Oversee website reskins and implement UX/UI updates to enhance digital experience.
• Conduct international research to adapt brand campaigns to regional trends.
• Innovate to optimise campaign spend and enhance creative efficiencies.
• Spearhead the evolution of CSB’s visual identity across social media, ensuring brand consistency and innovation.
• Develop and execute a long-term visual storytelling strategy for social media.
• Use data and analytics to measure the effectiveness of social and campaign strategies.
• Oversee production of campaign and eCommerce shoots, managing call sheets, schedules, talent casting, and image selection.
• Conduct location scouting and attend all shoots to ensure brand vision execution.
• Ensure adherence to campaign timelines and budgets, identifying risks and opportunities.
• Develop art direction for key Brand, Marketing, and Product initiatives.
• Provide visual guidance to cross-functional teams and ensure seamless integration of creative assets into marketing campaigns.

About You

• Excellent verbal and written communication skills.
• Knowledge of how to develop brand identities through multi-channel marketing.
• Ability to interact with high-profile influencers and partners.
• Professional business skills, such as negotiation, project management and leadership.
• A creative and strategic thinker.
• Passion for health, fitness and fashion.

Experience & Skills

• International experience across multiple cultures and demographics.
• Bachelor’s degree in art, graphic design, marketing, communications, journalism and other relevant fields.
• Minimum 5 years experience in a digital marketing environment, particularly with, but not limited to web, social and emerging technologies.
• Proven experience with concept development.
• Familiarity with a variety of programs, such as Photoshop, InDesign and Flash.
• Evidence of ongoing participation in ongoing professional development opportunities in the areas of design and social media.
• Experience with applying design, copy or web best practices.
• Proven experience in managing performance marketing channels.
• Experience in leading a team and setting clear KPIs and career development plans.

Why Join CSB?

• Hybrid work model – balance of in-office & WFH
• Eligibility for Short Term Incentive Bonuses twice a year
• Parental leave package for both parents
• State-of-the-art gym at CSB HQ
• Competitive staff discounts
• Be a part of our mission to empower women worldwide
• Exciting team events & initiatives

How to Apply: The People Plugin is excited to find the next impactful leader for Crop Shop Boutique (CSB). If you're ready to contribute to CSB’s mission and growth, we’d love to hear from you! Join in empowering women worldwide, CSB style. To apply, please submit your resume and cover letter, and for further information, feel free to reach out to Xanthe at xanthe@thepeopleplugin.com.

The People Plugin is excited to partner with Love Athletica, a premium boutique Pilates brand dedicated to enhancing well-being through movement. With multiple studio locations across Victoria, South Australia, and the ACT, Love Athletica is known for its dynamic and supportive community. As they continue to grow, they are seeking a passionate Team Leader to oversee operations across six studios in Victoria, ensuring team success, operational excellence, and an exceptional client experience.

About the Role

Reporting to the National Operations Manager, the Team Leader will be responsible for leading and supporting a multi-site team, managing scheduling and rostering, and ensuring smooth day-to-day operations across six studios. This role requires a people-focused leader with experience in multi-site management, team development, and operational efficiency. You will play a key role in fostering a collaborative and high-performance culture while maintaining brand consistency across all locations.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and support a team across six studios, ensuring high engagement and performance.
• Oversee team rostering, ensuring efficient scheduling to meet business and client needs.
• Foster a collaborative and high-energy team environment, promoting Love Athletica’s values.
• Provide regular coaching, feedback, and professional development opportunities to team members.

Operational & Multi-Site Management

• Ensure seamless day-to-day operations across all studio locations.
• Oversee studio performance, identifying opportunities for operational improvements.
• Work closely with studio managers and instructors to maintain service excellence and consistency.
• Ensure all studios adhere to Love Athletica’s brand standards, policies, and procedures.

Client Experience & Community Engagement

• Be a visible and approachable leader, ensuring a welcoming and positive studio environment.
• Handle client feedback and inquiries, working to enhance overall client satisfaction.
• Drive community engagement initiatives, supporting studio activations and events.

Collaboration & Business Alignment

• Work closely with the National Operations Manager and other key stakeholders to align business objectives.
• Support marketing initiatives that drive membership sales and retention.
• Ensure team members are aligned with business goals and KPIs.

About You

• Experience managing multi-site teams, ideally within the fitness, wellness, or service industry.
• Strong people management skills with the ability to coach and develop high-performing teams.
• Proven ability to manage rostering and scheduling across multiple locations.
• Excellent communication and leadership skills, with a passion for fostering a positive team culture.
• Highly organised, adaptable, and solutions-focused.
• Experience using operational tools such as MindBody or Asana is desirable.

Why Join Love Athletica?

• Competitive salary and benefits.
• Opportunity to lead and grow within a rapidly expanding brand.
• A supportive and passionate team dedicated to delivering exceptional client experiences.
• Access to Love Athletica studios and wellness benefits.

How to apply

If you're a strategic and people-focused leader looking to make an impact in a thriving wellness brand, we’d love to hear from you! Apply now or reach out to Xanthe Madgwick at xanthe@thepeopleplugin.com for more information.

Revolutionizing the Red Meat Industry with Data-Driven Solutions
Our client, MEQ, is on a mission to transform the animal protein industry through cutting-edge technology that delivers early, objective data to drive better decision-making. With a focus on live cattle and carcass evaluation in the Sheep and Beef sectors, MEQ’s solutions—MEQ Live, MEQ Probe, MEQ Insights, and MEQ Camera—enable processors, producers, and the supply chain to unlock new customer value and create a more transparent, sustainable, and high-quality red meat industry.

About the Role
MEQ is seeking an Account Manager to lead client relationship management, retention, and strategic account growth in the U.S. This newly created role is remote, with regular travel required to engage with key stakeholders.

As a key client liaison, you will focus on managing and expanding existing customer relationships, ensuring clients maximize the value of MEQ’s innovative solutions. You will work closely with customers to provide technical guidance, training, and support, ensuring a seamless experience while identifying opportunities for product adoption and service expansion.

Key Responsibilities

Client Relationship Management

• Develop and maintain strong relationships with existing customers, ensuring high satisfaction and retention.
• Act as the primary contact for clients, providing ongoing support and technical guidance.
• Conduct regular check-ins and account reviews to optimize product use and identify opportunities for improvement.
• Educate and train clients on product features, updates, and best practices to enhance their experience.

Account Growth & Strategy

• Identify opportunities for upselling and expanding product adoption within existing accounts.
• Work collaboratively with the sales and product teams to tailor solutions that align with client needs.
• Analyze customer usage data and feedback to provide strategic insights and recommendations.
• Represent MEQ at industry events, trade shows, and conferences to strengthen client engagement.

Industry Engagement & Market Positioning

• Develop and maintain strong relationships with key decision-makers in the red meat industry.
• Engage with USDA (United States Department of Agriculture), NCBA (National Cattlemen’s Beef Association), and NAMI (North American Meat Institute) to build credibility and market presence.
• Attend and participate in industry-related functions, ensuring MEQ is recognized as an industry leader.

About You

• 3+ years of experience in account management, preferably in AgTech, food production, or agriculture-related industries.
• Strong ability to build relationships, provide solutions, and drive customer satisfaction.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to analyze customer data and market trends to drive strategic recommendations.
• High-level proficiency in CRM systems (e.g., HubSpot) for tracking client interactions and account growth.
• Passion for the red meat industry and a keen interest in data-driven innovation.

Preferred:

• Experience working within the red meat industry and familiarity with USDA regulations.
• Strong understanding of technical solutions and product adoption strategies.

Why Join MEQ?

• Be part of a fast-growing AgTech company leading innovation in the red meat industry.
• Remote flexibility with regular travel across the U.S.
• Competitive salary + commission structure.
• Engage with top industry players and drive strategic growth.
• Opportunity to influence the future of AgTech and sustainability.

How to Apply

Ready to take the next step in your career and play a pivotal role in transforming the red meat industry? Apply now or reach out to Xanthe Madgwick at xanthe@thepeopleplugin.com for more information.

The People Plugin is excited to partner with Love Athletica, a premium boutique Pilates brand committed to enhancing well-being through movement. With multiple studio locations across Victoria, South Australia, and the ACT, Love Athletica fosters a supportive and community-driven environment. As they continue their ambitious growth, they are seeking a dynamic National Operations Manager to lead their team, streamline operations, and ensure excellence across all locations.

About the Role
Reporting directly to the CEO, the Operations Manager will be responsible for overseeing multi-site operations, leading the team, and ensuring seamless day-to-day management. This role requires a strategic leader with a strong background in marketing oversight, team development, and operational efficiency. You will work closely with the Marketing, Customer Support, Training Team  Leaders to align business objectives, enhance member retention, and achieve performance targets.

Key Responsibilities

Operational Leadership

• Oversee studio operations across all locations, ensuring high standards of service and efficiency.
• Work with Team Leaders in Melbourne and Canberra to optimise studio performance.
• Manage operational platforms such as Asana and Ops Central, streamlining HR processes, onboarding, learning materials, and leave management.

People & Team Management

• Lead and support a diverse team, including marketing, customer service, and studio management.
• Foster a high-performance culture by providing guidance, support, and mentorship to the team.
• Drive accountability and ensure team members are meeting and exceeding their targets.

Marketing & Membership Growth

• Collaborate with the Marketing Manager to align marketing initiatives with business objectives.
• Provide direction on membership sales strategies and retention initiatives.
• Ensure marketing efforts are effectively driving client engagement and growth.

Strategic & Business Growth

• Work closely with the CEO to implement strategies that drive business expansion and studio growth.
• Ensure consistency across all studios in branding, customer experience, and operations.
• Identify opportunities to enhance processes and improve overall efficiency.

About You

• 5 years experience in an Operations role, ideally within the fitness, wellness, hospitality, or service industry.
• Strong leadership skills with a track record of managing and developing teams.
• Experience overseeing marketing plans and ensuring alignment with business needs.
• Familiarity with operational tools such as Asana and Ops Central.
• Ability to set clear goals, drive performance, and foster a supportive team culture.
• Excellent communication and problem-solving skills.
• Passion for health, wellness, and community-driven businesses.

Why Join Love Athletica?

• Competitive salary and benefits.
• Opportunity to lead and grow within a rapidly expanding brand.
• A supportive and passionate team dedicated to delivering exceptional client experiences.
• Access to Love Athletica studios and wellness benefits.

How to apply
If you're a strategic and people-focused leader looking to make an impact in a thriving wellness brand, we’d love to hear from you! Apply now or reach out to Xanthe Madgwick at xanthe@thepeopleplugin.com for more information.

Are you a data-driven product enthusiast ready to make a significant impact?

The People Plugin are proud to partner with EzLicence, Australia’s largest marketplace for booking driving lessons. Launched in 2018, the platform enables learners to find, compare and book driving instructors online, and provides an end-to-end solution for over 1500 active driving instructors to manage and grow their businesses.

They are a proud South Australian success story, facilitating over 30,000 bookings per month and officially accredited as ‘A Great Place to Work’. In Australia, they are now 13 times larger than the biggest competitor and expanded to the United Kingdom in late 2023 - but we’re only getting started.

We are now seeking a seasoned Product and Delivery Manager to join the team as the Product custodian continuing to drive growth in Australia and the United Kingdom.

About the Role 

The People Plugin is partnering with EzLicence, Australia's leading driving lesson marketplace! As a Product and Delivery Manager you'll be the crucial link between business needs and product execution, ensuring seamless collaboration between Product, Engineering, Design, Finance, and Operations teams.  In this role, you'll leverage data insights to shape EzLicence’s product roadmap, enhance operational efficiency, and drive strategic initiatives that fuel its continued growth in Australia and the UK. If you're passionate about product innovation and driving growth, based in either SA or on the East Coast, we want to hear from you!

Key Responsibilities

The key responsibilities span across three areas and include:

Product Management

• Support user and market research, including competitor analysis and usability testing.
• Contribute to product strategy, defining vision and objectives.
• Facilitate the product roadmap, ensuring timely and on-budget delivery.
• Oversee the design process from concept to delivery (including UI & UX design system) and monitor the effectiveness in order to drive continual improvements.
• Translate business requirements to technical engineering and data teams, as well as internal non-technical stakeholders.
• Manage the product lifecycle from concept to release, bridging the gap between business and technical teams.

Product Analysis & Reporting

• Translate product data into actionable insights, informing roadmap prioritization.
• Manage the product budget and collaborate with Finance on forecasting.
• Develop dashboards and reports to track key product KPIs.
• Analyze trends, gather user feedback, and support strategic decision-making.

Project/Program Management

• Plan and execute projects within time, budget, and quality constraints.
• Collaborate with external agencies and support new market entry initiatives.
• Support cross-functional product initiatives and go-to-market strategies.

This is a fantastic opportunity to contribute to a business that is disrupting the industry and empowering driving instructors to create a more sustainable and efficient business.

About You

We are seeking applicants who can demonstrate:

• Being hands-on with tactical details while also thinking strategically.
• Thriving in a small, dynamic, cross-functional team environment dedicated to growth, execution and professionalism.
• Embracing a growth mindset and being open to continuous change, achieving and exceeding targets.
• Passion for continuous learning and development, staying abreast of the latest trends and best practices.
• Experience in SaaS, marketplace, or a related industry (preferred).
• Proven ability to analyse data and extract actionable insights.
• Strong project management skills, capable of balancing strategic and operational priorities.
• Proven experience managing internal and external stakeholders to achieve project goals.
• Excellent verbal and written communication skills, with the ability to present data to diverse audiences.
• Strong analytical and problem-solving skills, with both strategic and tactical thinking.

Essential Skills

• Minimum of 5 years' experience in Product Management or Delivery.
• Strong proven experience and capabilities in documenting requirements, creating functional specifications, and developing comprehensive reports.
• Advanced proficiency in Excel and Google Sheets for data manipulation and reporting.
• Experience with data analysis tools like Tableau, Looker, or Power BI.
• Familiarity with project management methodologies (Agile, Scrum, or Waterfall).
• Basic understanding of information technology principles, including software development life cycles, database concepts, and system integration strategies.
• Basic understanding of SQL and database management principles.

Why Join EzLicence?

At EzLicence, you'll embrace their core values of riding together, pushing the limits, learning, and embracing the journey. Join a team that fosters a dynamic and collaborative environment, working alongside talented professionals. You'll contribute to our international expansion into the UK and engage in meaningful work that directly impacts the lives of learners and instructors across Australia and beyond.

• Remote first working with quarterly face-to-face meetings.
• Generous paid parental leave and a flexible working approach.
• The opportunity to be part of a fast growing technology business
• A safe and inclusive workplace where you can be your true, authentic self.
• The opportunity to join a high performing team of amazing people who are incredible at not just what they do, but also how they do it.
• Access to an experienced Executive team who have built and led multiple successful startups.

How to Apply

Please submit your resume and a cover letter via the ‘apply now’ button. Please note that applications sent via email or DM will not be accepted. EzLicence is a diverse and inclusive employer. Please let us know if you require any adjustments to the application process to enable you to apply.

Learn more about EzLicence at www.ezlicence.com.au, or contact sara@thepeopleplugin.com with any questions.

Revolutionizing the Red Meat Industry with Data-Driven Solutions

Our client, MEQ, is on a mission to transform the animal protein industry through cutting-edge technology that delivers early, objective data to drive better decision-making. With a focus on live cattle and carcass evaluation in the Sheep and Beef sectors, MEQ’s solutions—MEQ Live, MEQ Probe, MEQ Insights, and MEQ Camera—enable processors, producers, and the supply chain to unlock new customer value and create a more transparent, sustainable, and high-quality red meat industry.

About the Role
MEQ is seeking a Senior Sales Manager to lead high-value client acquisition, sales strategy development, and market expansion in the U.S. This newly created role is remote, with regular travel required to engage with industry stakeholders.

As a key sales leader, you will focus on enterprise-level sales, securing partnerships with major beef and lamb producers, processors, and industry bodies. This role is designed for an experienced sales professional who can drive growth, revenue, and market positioning—with the ambition and capability to evolve as MEQ scales.

Key Responsibilities

Strategic Sales & Business Growth

• Develop and execute a sales strategy tailored to the U.S. market, targeting key players in the red meat industry.
• Secure high-value enterprise clients, focusing on processors, producers, and industry bodies.
• Build and manage a strong sales pipeline, ensuring accurate forecasting and reporting.
• Lead contract negotiations and execute commercial agreements that drive long-term success.
• Utilize CRM tools (e.g., HubSpot) to track leads, monitor sales performance, and manage customer interactions.

Client & Industry Engagement

• Build and maintain strong relationships with senior decision-makers at key client organizations.
• Represent MEQ at industry events, trade shows, and conferences, positioning the company as a leader in the U.S. market.
•  Develop relationships with key industry bodies, including:
  • USDA (United States Department of Agriculture)
  • NCBA (National Cattlemen’s Beef Association)
  • NAMI (North American Meat Institute)

Leadership & Team Development

• Mentor and support junior sales team members as the company scales.
• Collaborate with the CEO and leadership team to shape the overall sales vision and strategy.
• Provide market insights, competitor analysis, and industry trends to refine sales approaches.

About You

• 7+ years of sales experience, preferably in technical solutions, AgTech, or data-driven products.
• Proven ability to develop new business, manage high-value accounts, and lead contract negotiations.
• Strong stakeholder management and influencing skills within the red meat or food production industries.
• High-level verbal and written communication, with the ability to present technical solutions to clients.
• Experience with CRM tools (e.g., HubSpot) and a data-driven approach to sales.
• Passion for innovation, sustainability, and transforming the red meat industry.
• Desirable: Knowledge of the U.S. red meat industry, including USDA regulations and supply chain dynamics.
• Desirable: Experience bridging the gap between sales and product/engineering teams.

Why Join MEQ?

• Be part of a fast-growing AgTech company leading innovation in the red meat industry.
• Remote flexibility with regular travel across the U.S.
• Competitive salary + commission structure.
• Clear pathway for career progression into a Head of Sales role.
• Engage with key industry leaders and make an impact on a global scale.

How to Apply

Ready to take the next step in your sales career and lead the transformation of the red meat industry? Apply now or reach out to Xanthe Madgwick at xanthe@thepeopleplugin.com for more information.

Our client, MEQ’s mission is to revolutionise the animal protein industry, with a specialisation in red meat. They provide cutting-edge solutions that harness early, objective data, benefiting everyone from breeders to consumers. Currently, their portfolio includes four primary innovative technical solutions: MEQ Live, MEQ Probe, MEQ Insights, and MEQ Camera. Their primary focus is on live cattle and carcass evaluation in the Sheep and Beef sectors. These innovative technologies enable the application and utilisation of data to unlock new customer value. Through their solutions, they are transforming the red meat industry and building a more sustainable future, fostering a transparent and nutritionally rich red meat sector for both businesses and consumers.

About the Role:
This newly created role is based remotely, with a preference for candidates based in Queensland. The role reports directly to the Head of Sales - ANZ and is ideal for a driven and strategic business development professional. As a Business Development Manager, you will play a key role in expanding MEQ's footprint within the red meat industry. This position focuses on identifying and securing new business opportunities, driving revenue growth, and developing relationships with both existing and prospective clients.

As a self-driven individual contributor, you will be responsible for managing the entire sales process, from lead generation to closing deals. Additionally, you will be involved in developing tailored sales strategies and supporting the sales team with strategic insights to position MEQ's cutting-edge products in the market. You will also play a key role in nurturing long-term client relationships to ensure continued satisfaction and growth.

Key responsibilities of the role include:

• Identifying and engaging potential clients, generating leads, and driving new business opportunities.
• Conducting market research to identify trends, customer needs, and competitor activities.
• Presenting MEQ's products and services to prospective clients, effectively communicating the value proposition.
• Developing and executing sales strategies to achieve revenue targets.
• Managing and growing a robust sales pipeline using CRM tools, ensuring accurate reporting.
• Leading contract negotiations, closing deals, and maintaining positive client relationships.
• Analysing sales data and performance metrics to improve efficiency and track success.
• Representing MEQ at industry events and customer meetings, ensuring the company is recognized as an industry leader.

About You:

• 2+ years of proven success in business development, preferably within a startup or scale-up environment.
• Experience selling technical solutions or software, with an understanding of the sales cycle from lead generation to deal closure.
• A results-driven mindset with a demonstrated ability to exceed sales targets.
• Strong communication skills with the ability to engage with various stakeholders and negotiate effectively.
• Confident in analysing data to identify key insights and effectively distilling key information to present to clients
• Familiarity with CRM systems (HubSpot preferred) for lead management and tracking sales performance.
• A passion for the red meat industry, with a desire to learn and contribute to MEQ's growth.

What MEQ Probe Offers.

• Be a part of a fast-growing Australian company disrupting the industry with world-first technology.
• Flexible working arrangements: Work remotely
• Competitive salary package, including equity and sales commissions, commensurate with experience.
• Access to a supportive Paid Parental Leave Package and generous leave options for parents.
• Career development opportunities and professional growth.
• A safe and inclusive workplace where you can be your authentic self.

To Apply.
Please apply via the ‘apply’ button by submitting your resume and cover letter. For more information, contact Xanthe Madgwick at xanthe@thepeopleplugin.com.

About the Business:
An exciting new venture is set to launch soon, combining the expertise of Coach Mark Carroll and Lauren Simpson Fitness. This groundbreaking platform will offer personalised training, nutrition guidance, and comprehensive workout plans, all designed to empower individuals to achieve their best selves. With a mission to revolutionise the fitness industry, this venture is poised to make high-level fitness accessible to everyone through its innovative approach.

About the Role:
The People Plugin is proud to partner with this new venture to find a dedicated Customer Experience Team Leader. In this pivotal role, you’ll work closely with the General Manager to oversee the customer support team, streamline operations, and ensure seamless experiences for all users. You’ll play a critical role in building efficient processes, driving team performance, and delivering exceptional service aligned with the business’s mission to transform lives through fitness.

Key Responsibilities:

• Lead and manage a small, high-performing customer support team, including offshore staff.

• Develop and maintain Standard Operating Procedures (SOPs) for onboarding and customer interactions.

• Collaborate with the General Manager to identify and implement operational improvements.

• Ensure a consistent and positive customer experience by managing feedback and identifying solutions to enhance satisfaction.

• Assist in creating KPIs and monitoring adherence through regular updates to leadership.

• Oversee administrative tasks, including scheduling, task tracking, and internal communications.

Experience & Skills:

• 2+ years of experience in customer support, operations, or a related role (experience in the fitness industry is a plus).

• Strong organisational skills with the ability to manage competing priorities.

• Proven experience in process improvement (e.g., SOPs, workflows).

• Familiarity with tools like Google Workspace, Asana, and CRM systems (e.g., Gorgias); knowledge of DRIP and WooCommerce is a bonus.

• Excellent written and verbal communication skills.

• Passion for fitness and a proactive, problem-solving mindset.

Why Join This Venture?
This is your chance to join a passionate team leading innovation in the fitness industry. Work closely with industry leaders to drive growth, build a high-performing team, and make a real impact on customer success. If you’re ready to grow your career in a fast-paced and rewarding environment, we want to hear from you!

How to Apply:
Applying is simple. Submit your resume along with a cover letter. We’re eager to hear from you and look forward to learning how you can contribute to this exciting new venture.Please contact Xanthe at xanthe@thepeopleplugin.com for more information.

About Us

The People Plugin is excited to partner with Crop Shop Boutique (CSB), a rapidly expanding Australian e-commerce brand that has taken the athleisure world by storm since its founding in 2019 by Rachel Dillon. CSB was created to provide women worldwide with stylish, functional, and confidence-boosting activewear, empowering a global community both inside and outside the gym. At the heart of CSB is a high-performing team driven by values of inclusivity, creativity, empowerment, and respect. CSB remains committed to continuous learning and development, ensuring our team’s success. Now a leader in the Australian athleisure space, CSB is set on expanding its global footprint, and we’re seeking a Chief Operations Officer (COO) to play a critical role in guiding our mission forward.

About the Role

As the COO, you will play a pivotal role in shaping the operational backbone of CSB as it scales. You’ll partner closely with the Product, Marketing, Brand, and Operations teams to enhance business efficiencies and create a scalable foundation for global success. Your focus will be on executing high-level strategy, overseeing business operations, and driving operational excellence across all departments. This is a hands-on leadership position where your expertise in business operations and scaling will be key to our continued growth.

Key Responsibilities

• Drive Operational Excellence: Lead initiatives to improve efficiencies, financial planning, and forecasting. Oversee budgeting, resource allocation, and cash flow, ensuring optimal use of resources to meet growth goals.

• Strategic Vision and Execution: Develop and execute operational strategies that align with CSB’s goals. Lead the charge in implementing best practices for international growth, logistics, and customer engagement.

• Cross-Functional Leadership: Collaborate with executive teams across Product, Marketing, and Brand to ensure alignment on strategic initiatives, building synergy between departments.

• Financial Performance: Drive profitability by identifying growth opportunities and implementing cost-control measures. Oversee all financial aspects, including month-end reporting, KPI tracking, and strategic investment decisions.

• Risk Management and Compliance: Proactively manage operational risks and ensure compliance with all industry regulations and standards.

About You

• You have a proven track record in business operations, ideally within a high-growth, e-commerce, or apparel company, where you’ve implemented scalable, sustainable systems.

• You bring strong expertise in managing D2C digital platforms, logistics, and the intricacies of customer engagement on an international scale.

• You thrive in a detail-oriented, rigorous environment and have experience in operational leadership within smaller, rapidly scaling businesses.

• You have excellent strategic, financial, and leadership skills, with a knack for inspiring teams and leading change.

Why Join Crop Shop Boutique?

This role offers the chance to lead operations for a company that is reshaping the apparel industry. Working alongside a talented and driven team, you’ll take ownership of impactful initiatives and help guide CSB through an exciting period of growth and international expansion.

How You’ll Benefit:

• Be part of CSB’s mission to empower women globally to “bring her confidence and comfort, CSB style.”

• Continued career growth with limitless opportunities.

• Hybrid working arrangements, including a balance of WFH and office days.

• Access to our generous Parental Package with extended leave options for both parents.

• Full access to a state-of-the-art gym at CSB HQ.

• A Competitive Flexible Working Policy.

• Generous staff discounts and regular access to free samples.

• An exciting team engagement calendar filled with initiatives and activities.

How to Apply: The People Plugin is excited to find the next impactful leader for Crop Shop Boutique (CSB). If you're ready to contribute to CSB’s mission and growth, we’d love to hear from you! Join in empowering women worldwide, CSB style. To apply, please submit your resume and cover letter, and for further information, feel free to reach out to Xanthe at xanthe@thepeopleplugin.com.