Job Description

We’re excited to be partnering with Crop Shop Boutique (CSB) to find their next People & Culture Business Partner – someone who thrives in a high-growth, high-performance environment and is ready to make an immediate impact.

Since launching in 2019, CSB has grown into a globally recognised e-commerce brand redefining athleisure. Founded by entrepreneur and fitness leader Rachel Dillon, the brand blends performance, fashion and confidence – empowering women to feel bold, strong and unapologetically themselves.

As they continue to scale, CSB is looking for a capable and proactive HR professional who’s passionate about culture and understands how to embed best-practice people operations in a fast-moving business. This role offers a unique opportunity to work closely with a sharp and values-driven People & Culture Manager, while partnering with leaders across the organisation to drive excellence at every stage of the employee lifecycle.

About the Role

The People & Culture Business Partner will be both a trusted advisor and a hands-on support to CSB's managers and teams. You’ll take ownership of operational delivery across core people processes – including recruitment, onboarding, employee relations, engagement, compliance, and offboarding.

You’ll play a vital role in executing CSB’s people strategy day-to-day, helping bring to life the frameworks and initiatives led by the P&C Manager. The role requires someone who’s detail-oriented, emotionally intelligent, and excited by the opportunity to build meaningful relationships with employees at all levels of the business.

Key Responsibilities

Employee Lifecycle Management – Recruitment and Onboarding

• Represent CSB as an employer of choice, contributing to the visibility and positioning of the employer brand.
• Lead and support recruitment processes: drafting job ads, sourcing candidates, screening, scheduling interviews, and communicating with candidates to ensure a seamless experience.
• Collaborate with the P&C Manager and any external agencies to align on process and ensure candidate quality.
• Support hiring managers through onboarding planning, probation tracking and documentation.
• Coordinate all onboarding touchpoints – including contract generation, system setup, induction and process completion.

Employee Lifecycle Management – Performance, Engagement & Workplace Relations

• Support the execution of engagement surveys and pulse checks; assist with analysing data and organising follow-up actions.
• Help coordinate logistics for team events, training, wellness initiatives, and culture-building activities.
• Drive consistent and aligned internal communications across the business.
• Maintain regular check-ins with team members and be a visible support presence.
• Manage HR systems (Employment Hero), ensuring all employee data and documentation is accurate and compliant.
• Support WHS and legal compliance.

Policy & Process Execution

• Assist in biannual performance and remuneration reviews – from communications through to documentation and reporting.
• Guide and support managers on delivering effective feedback and development discussions.
• Draft employment documentation and assist with the development and implementation of key people policies.
• Support capability-building activities, including systems training and onboarding materials.

Offboarding & Transitions

• Coordinate exit processes – including documentation, systems access, and knowledge transfer.
• Conduct exit interviews and contribute insights back to the business to support retention and continuous improvement.

Stakeholder Management

• Build strong, trusted relationships across the business and act as a go-to advisor for people-related queries.
• Partner with managers to understand team dynamics, performance challenges, and upcoming workforce needs.
• Support change initiatives by preparing people for transitions and ensuring alignment across teams.

Education & Technical Requirements

• Essential: 4+ years of experience in a generalist HR role.
• Essential: Bachelor’s degree in Human Resource Management (or higher).
• Essential: Broad and current understanding of Australian IR legislation and HR best practices.
• Preferred: Familiarity with platforms such as G Suite, Employment Hero, and Apple OS.
• Preferred: Active participation in professional HR networks or events.

Skills & Attributes

• HR Generalist Expertise: Hands-on experience across the full employee lifecycle.
• Stakeholder Management: Comfortable working closely with stakeholders at all levels.
• Communication: Confident and clear communicator with strong written skills.
• Autonomy & Initiative: Proactive, organised and comfortable managing multiple priorities in a fast-paced environment.
• Team Player: Collaborative approach with a genuine interest in people and team success.
• Judgement & Integrity: Sound decision-making and discretion in handling sensitive matters.
• Improvement-Minded: Passionate about streamlining processes and enhancing employee experience.
• Facilitation Skills: Able to lead onboarding, training, or coaching conversations with clarity and confidence.

Why Join CSB?

• Hybrid work model – balance of in-office & WFH
• Short-Term Incentive Program
• Parental leave package for both primary and secondary carers
• State-of-the-art gym at CSB HQ
• Competitive staff discounts across apparel
• Be part of a bold mission to empower women globally
• Exciting culture initiatives and regular team events

Ready to Apply?

We’re proud to be exclusively partnering with Crop Shop Boutique to recruit this key role. If you're a confident HR generalist who thrives in a high-energy, creative and values-led environment – this could be the perfect fit. To apply, please submit your resume and a brief cover note outlining your interest. For more information or a confidential chat, reach out to Xanthe Madgwick at xanthe@thepeopleplugin.com.